We appreciate your visit to our site and we understand that you may have concerns about the privacy of information that you may provide to us. It is important to us that visitors feel confident that their personal information will be treated with the necessary degree of privacy. The following provides information relating to our practices and procedures for protecting the security of your non-public personal information. Throughout this document, we, us, and our mean Pink Captain.

By using the website and/or submitting your details including contact details and other personal details, to use the limousine service you authorise Pink Captain to “Contact” you.

The “Contact” may happen over phone, SMS, email or any other medium of communication. The communication could be for the purpose of verifying your details, offering support and information on assisting or sharing related information, providing you with the requested service or promotional messages related to plan(s) or service(s) bought by you.

* All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

* The website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

* Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

USE OF INFORMATION COLLECTED

Our primary goal in collecting your information (including your name, email address, phone number, postal address, profile picture, payment method, financial and credit card information) is to provide you with an enhanced experience as a driver using our services. We use this information to:

Monitor which features of the services are most utilized by drivers to help improve your experience.

Allow you to view your trip history and rate your trips.

Analyze usage patterns and geographic locations to improve and optimize where and how we offer services, features, and resources.

Based on the Protected Information you provide when registering as a driver, we will send you a welcoming email to verify your username and password.

We also use the information collected through our mobile application to:

Serve you the correct app version based on your device type.

Assist in troubleshooting any issues.

In some cases, for marketing purposes relevant to your role as a driver.

Your Internet Protocol (IP) address may be used to help diagnose server issues and administer our website. The IP address is used to help identify your session but contains no personal information about you.

You may occasionally receive service-related announcements if necessary, such as notifications regarding temporary service suspensions for maintenance. If you prefer not to receive these, you have the option to deactivate your account.

Finally, we may use your information to prevent, discover, and investigate violations of this privacy policy, terms of service, or terms of use for the mobile application, as well as to investigate fraud, chargebacks, or other related matters.

We collect and use your Protected Information (such as your name and contact number) and provide it to the customer once you accept their transportation request. This allows the customer to contact and locate you during the trip.

We also use your geo-location data for various purposes, including:

Enabling you to view nearby ride requests.

Assisting you in identifying the customer's pick-up location.

Sending you relevant promotions and offers.

Allowing you to share your location with others if such features are enabled.

Additionally, we may use your Protected Information or Usage Information for the following purposes:

To provide you with necessary information or services and process transactions related to your role as a driver (e.g., sending you updates, newsletters, or promotional offers).

To enable you to participate in features such as driver reward programs, contests, or other promotions.

To contact you regarding your use of the platform, including updates to the services or policies.

For internal business purposes, such as improving driver services and performing data analysis.

To include your data in our analytics efforts to optimize the platform's efficiency and driver experience.

For any other purposes disclosed at the time of data collection or as outlined in this privacy policy.

THIRD PARTY DATA SHARING

Pink Captain uses the driver data it receives only to carry out the services for which drivers have signed up for. In no way will your details be passed to third parties for any other marketing activities.

Customer data could be shared with government regulations due to on demand to abide law.

DATA STORAGE:

We store data like your name, image, email, phone number and address in our database.

It will be with us until you unsubscribe service with Pink Captain.

Confidentiality

Pink Captain uses the customer data it receives only to carry out the services for which customers have signed up for. In no way will your details be passed to third parties for any other marketing activities.

PINK CAPTAIN on privacy

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This software does not enable us to capture any personally identifying information.

Our use of “cookies”

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Pink Captain does not use “Cookies” of this nature and your use of the website will not result in any additional information being stored on your computer without you requiring it to be stored.

Security of information

PINK CAPTAIN considers the security of its customers’ personal information as an important and necessary part of the responsible management of its corporate data. PINK CAPTAIN therefore takes all reasonable steps to ensure that their information is secure and is safeguarded from loss, misuse, unauthorised access, modification or disclosure. All information is kept on a specifically designed database for PINK CAPTAIN’s use only.

Changes to this privacy policy

Pink Captain has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our site, We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

PINK CAPTAIN

Mandobi Transportation W.L.L

Office No-2, Building No. 19, Street No-900, First Floor, Area No-55, Doha-Qatar.

P.O. Box No: 40799

+974-44430217

[email protected]